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#Q10 not connecting to blackberry link how to
#Q10 not connecting to blackberry link mac os

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Refresh the website, click Check for Updates and follow the on-screen instructions.If using Internet Explorer, when prompted allow the “BlackBerry WebSL Browser Plug-in from ‘Research in Motion’”.If using Firefox, when prompted install the “Rim Handheld Application Loader”.When the software update has finished, your device will restart automaticallyįor those using Mozilla Firefox, or Internet Explorer 5.5 and later on a Microsoft Windows PC, you can check for and install updated BlackBerry 10 device software using your browser.Click Check for Updates and follow the on-screen instructions.If you haven’t already, download and install BlackBerry followed by completing the steps below.

#Q10 not connecting to blackberry link mac os

When the software update has finished, restart when promptedĭepending on the size of a BlackBerry 10 update, or personal preference, you can update your device software using BlackBerry Link for Windows, or Mac OS X.

If an update is available, tap Update to start the update process.

Tap Settings followed by Software Updates.

On the home screen, swipe down from the top bezel.

If your wireless provider requires your device to be on a Wi-Fi network to download the update, but you don’t have access to a Wi-Fi network, you can update your device software using BlackBerry Link instead. This also helps to avoid data charges when using the mobile network only Since some software updates can be pretty big, connect to a Wi-Fi network first which can help speed up your download.

The first method is checking for, and installing, updated BlackBerry 10 software using your device.

#Q10 not connecting to blackberry link how to

If your device is setup with enterprise email, contact your IT department for guidance on how to update your device software before using any of the methods listed below.So, if you do not see an update that a friend was able to install on their device, it may be a result of them using a different wireless provider, or purchasing the device from. BlackBerry 10 OS update availability can be controlled by your wireless provider.For help performing a backup, check out the BlackBerry Link user guide ( PC, Mac) Before installing any software updates, make a backup of your device using BlackBerry Link to ensure your data can be restored in the event of an issue.Here’s a quick overview of each method so you can ensure your device is the running the latest version of BlackBerry 10īefore we begin, here are three important things you should know: Whether it’s using your device, BlackBerry Link or a web browser on a Windows PC, updating your device software couldn’t be easier! Did you know that BlackBerry 10 provides three different methods of updating your device software?